I thought my laptop was a gonner, and being self employed I really didn't want to have to fork out for a brand new one! But these guys worked their magic and made my laptop a million times better! It's so fast and responsive, I'm really happy!! Thanks Richard, you are a total legend!!! I highly recommend this place to anyone who thinks their laptops are past fixing. These guys are knowledgeable, friendly, and will get the job done. Plus, support your local businesses and keep it local :)
I rang for advice and was very grateful for the friendly, professional way Tom took me through a series of tests that located the problem and solved it. He refused to take any payment though I thought the company deserved it. I had not been a customer before, but I will certainly use Black Nova again.
I had a poorly/non functioning fitted underground wifi cable to a seperate building that needed wifi. These guys were able to diagnose the problem quickily and went above and beyond to fix the cable and completly sort out everything, saving me a lot of money not having to go for more expensive solutions. I couldn't get any other local firm interested enough to come out, but they came out to give me a free survey. If you have wifi requirements for seperate buildings or need to extend signals or fix in anyway I can highly recommend.
Black Nova Designs very quickly helped switch my website and email hosting to them after short notice from my previous host. Not being very technical, they were so helpful explaining everything to me and helping with the remote set up of my email. Great value for money and they answered me within minutes when I contacted them. I highly recommend their service.
these guys really know thier stuff. i called with a laptop problem and they know the laptop well and knew the issue and before insictivly "booking it in" they gave me two pieces of advice one of which solved the issue. this means they have denied themselves a fee therefore I am more than happy to leave a five star reivew as this is just a great service. as a result i`ll be using them again for IT for my small business needs.
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