We had a new sump pump installed by them and it has worked great. The price was competitive and the customer service has been amazing.
Larry T. has come to our home twice - once to diagnose a problem and another time to inspect after another technician performed the work. Larry was so patient and professional. He answered all of the questions we asked him with knowledgeable explanations. He expressed interest in helping us understand how to best care for our new unit and how to save money in doing so. Even when I called later with a follow up question, he was very kind and helpful. We have previously had only bad experiences with heating and cooling repairs/installs. It has been so refreshing to have Polestar provide affordable rates and quality service through skilled workers like Larry. Update: James came today and addressed some concerns we had about the unit. It made a sound we thought was strange, but all was actually working fine. James helped educate us on how to interpret that sound, how to verify if the unit is truly malfunctioning, and how to prepare the unit for possible extreme winter weather. I really appreciate the kindness and professionalism he displayed.
Mitch was an awesome plumber to have unclog my drain. He came the same day and was very respectful
Mitch was excellent to have in my home helping resolve a few plumbing issues for me
Mitch installed a new fill valve in one of our toilets because it was continuously running. Everything is now working great and we are pleased with his work
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