Polestar was great! Our heating unit was having issues on the first snow of the year. I called them and within 4 hours on a holiday weekend there was a technician at my door. Larry was an amazing technician, he took time to explain things about my system that I had no idea about. He was very professional and worked quickly to diagnose and repair my heating system, all while educating me at the same time. He went above and beyond with his service.
Our technician, Larry, did a great job explaining what he was doing and giving us valuable information about the agree and condition of our equipment. Ian came out today to do a regular maintenance check. He was thorough and gave us a few tips.
Amazing and responsive. The tech who did my HVAC install were 3 of the nicest guys you’d ever want to meet. Kayla turned this job around in 2 days. Incredible because my 28 year old system went down and snow is on the way. My house was left exactly as I left it after a major attic furnace install. I wholeheartedly recommend Polestar.
Larry from Polestar arrived during the time anticipated. Larry was clean cut, very friendly and knew what he was doing. Once the maintenance was completed, he was very detailed on what was done and the issues that were apparent. Larry also provided additional ideas to help with dusty issues in our home. I would recommend Polestar on your HVAC and plumbing needs.
Polestar is awesome! From the day Kayla and Steve came to give us an estimate, the work and communication have been great! We purchased new furnace and central air units. The electrician they referred us to, Tim Sheiffield, was wonderful. We had to upgrade our service from 125 amp to 200 amp. Use Tim if you need this kind of service. The crew that came to install everything worked hard, kept us in the loop and were very professional. Robert , and the crew did an amazing job! Thank you again to all for a job well done! We will definitely be passing their name around to all we know! Terry and Karen
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