Travis arrived on time, was friendly and knowledgeable. He listened to me explain what I had already tried and quickly decided what was needed for the repair. He did it quickly and cleaned up the area when finished. I would recommend Roger the Plumber.
Justin was extremely knowledgeable, personable and a pleasure to have in my home. The situation was assessed, a plan for repair communicated and the issues rectified expediently. Afterwards, Justin left the areas he worked on in the same condition found upon his arrival . Thank you so very much Justin (and ‘Roger’) for a great job!
Plumbers were very good at explaining each step they were taking to determine where our leak came from. They were open and honest through each step. I also was very impressed with how quickly they came to our assistance.
Chris came out with another employee and they worked very hard and efficiently and installed a new furnace. Today Chris came back to check everything out to see that all was working well. I was impressed with the quality of work and highly recommend this service.
Andy was on time and spent much effort in checking each critical component of the AC and furnace. He found several items that needed attention and explained how each item could fail. I was impressed with his thoroughness and friendliness. My only disappointment was that the flyer that prompted me to call, stated that I would receive a furnace “tuneup”. This implied to me that my furnace would be in better shape after he left. While I appreciate knowing now what my furnace needs, I’m disappointed that it’s in the same condition as before. What Andy did could only be described as an inspection, not a “tuneup “. While I would gladly give Andy 5 stars for his very thorough inspection, I think ROGER THE PLUMBER deserves 1 star for the outright false advertising.
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